HD Supply Facilities Maintenance Overview
HD Supply Facilities Maintenance is a leading supplier of maintenance, repair and operations (MRO) products. HD Supply provides free, next-day delivery on thousands of products from a vast network of distribution centers nationwide. In addition to comprehensive product lines, HD Supply offers a range of services to make your job easier.
HD Supply Facilities Maintenance FAQ
Who can participate?
States, State Agencies, Counties, Cities, Schools, Colleges and Universities, Non-Profits and Special Districts.
Does my agency need to be a member of ASBO, NACo, USCM, NIGP or NLC to participate?
No. Any qualified agency can participate in the program.
My state requires local governments to bid everything. Can local governments in my state use this program without going out to bid?
Yes. This contract has been competitively bid by a government agency. Through the Joint Powers Authority or an inter-local agreement, local governments can "piggy-back" this competitively bid contract through U.S. Communities. This satisfies the competitive bid requirements in most states. See state by state laws on intergovernmental purchasing.
What does a government agency need to do in order to participate?
Complete the free online registration found on the U.S. Communities website. During the registration process, you will be asked to mark suppliers you are interested in. The suppliers that you select will contact you with detailed pricing and ordering information.
Is there a fee associated with joining U.S. Communities?
No, there are no costs or user fees to the local agency to participate or register.
If my agency already has an account with HD Supply Facilities Maintenance, do I need to set up a new account?
No. Contact your HD Supply Facilities Maintenance Account Manager to have the U.S. Communities program linked to your existing account.
Does the competitive pricing apply, regardless of quantity?
Using HD Supply Facilities Maintenance and the U.S. Communities program assures an agency they are getting a very competitive price on any size order. There are no costs, minimum quantity requirements or spend limits associated with using the HD Supply Facilities Maintenance U.S. Communities program.
How does it save time and money?
The key value for the agency is resource savings. On average, U.S. Communities participating agencies will save 5% over traditional procurement practices. Most agencies today are spread too thin. Agencies are downsizing administrative departments, and retiring or departing purchasing and maintenance positions are left unfilled. The U.S. Communities program provides a mechanism to save the time and costs associated with obtaining quotes or preparing bids. The time savings allow the department to accomplish its work tasks more efficiently with the personnel on hand.
How can my agency participate in the U.S. Communities program?
Complete the online registration.
Can more than one person at my agency register?
Yes, additional users can register by completing the standard registration process; the system will automatically unify all registrations that use the same TIN under one agency account. Alternately, existing users can add new users from within their account.
HD Supply Facilities Maintenance How to Order
Customers will need to be registered for U.S. Communities, after which an account with HD Supply Facilities Maintenance can be created in one of three ways:
First Time Users: New Account Set Up Instructions
By Fax:
- Fill out and fax New Account Set Up form, go to www.hdsupplysolutions.com/usc , scroll to the bottom of the page until you find the “HDS-USC New Account Setup Form”, “click here” to bring up pdf form
By Phone: Call 1-877-610-6912, 4:00AM - 6:00PM PST
- Provide TIN
- State that you are a U.S. Communities Customer and need to set up an account
- Be prepared to supply your Tax Exempt Certification
Online
- Go to www.hdsupplysolutions.com/usc
- Click on the Register to Order button on the left side of page
- Reference your Customer # if you have one, otherwise select “Register as a new customer” to begin the account set up process
Not sure if you have already established an account? Please call 1-877-610-6912, 4:00AM - 6:00PM PST
Returning Customers: Ordering Instructions
Online
By Phone
- Call 1-877-610-6912, 4:00AM - 6:00PM PST
- Provide your HD Supply Account #: __________
- Need 6-digit product part number
- Need credit card # or purchase order (PO) number
By fax
- Fax order to 1-877-219-8526
- Provide your HD Supply Account #: __________
- Need 6-digit product part number
- Need credit card # or purchase order (PO) number or Fax a HDS Rapid Order Form to 1-877-219-8526