HD Supply

At HD Supply Facilities Maintenance, everything we do is focused on making your job easier and helping to maximize your operational efficiencies and streamline your procurement processes. We are one of the nation’s largest distributors of maintenance, repair, and operations products to state and local government facilities because we provide the best products, fulfillment support and services available. To learn more, visit us.

With over 22,000 items in stock and a wide selection of environmentally preferable products, we are your single-source supplier. The U.S. Communities contract provides you with free delivery within the continental U.S. With a dedicated government support team of national account managers, field sales specialists, and a government call center, we are ready to be your supply partner. Think of us as an extension of your staff.

We have the breadth and depth of MRO products you need to get your job done. We have 16 product categories including: Plumbing, HVAC, Electrical, Lighting, Hardware, Tools, Janitorial and Cleaning, Appliances, Kitchen & Bath Cabinets, Floor & Window Coverings, Safety & Signage, Paint & Sundries, Material Handling, Hospitality, and Pool Supplies and Millwork. We provide full turnkey solutions, including product and labor, for upgrades and renovations to an entire facility or for one or more components of a facility.

Community Solutions

• Free, next-day delivery available to 95% of the country
• Competitively solicited installation labor services — Our qualified contractors can save you the time and inconvenience of going out to bid*
• Specialized product selection — Meet product purchasing strategies and guidelines such as Made-in-America and ADA-compliant.
• Full support from our LEED AP- and LEED Green Associate-certified Sustainability Department staff — Stretch your budget while operating and maintaining more energy-efficient facilities
• Quality, custom products—Custom cut window blinds, slab doors, window screens and more, all made to your specifications.
• Renovation project management assistance — From forecasting to delivery, our experts help get your project done on time and on budget.
• 16 free training courses — Take your staff’s skills to the next level.
• E-commerce and e-procurement solutions, including a mobile-enabled website — Simplify procurement and increase productivity.
• Free detailed purchase reports —Achieve transparency and oversight.

Core Competencies

HD Supply Facilities Maintenance is a leading supplier of maintenance, repair, and operation (MRO) products. With more than 22,000 items in stock, strategically positioned distribution centers, and a fleet of more than 600 vehicles, we deliver your MRO supplies on time, on site.

Core Product Categories

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HD Supply Facilities Maintenance can help save you time and money with these great benefits:

Product

• All items are discounted off lowest catalog price
• Free freight in the continental U.S. including those items marked for freight in the catalog
• Next-day delivery in the continental U.S.
• More than 22,000 products across 16 product categories
• No minimum spending requirements
• Achieve transparency and oversight with free detailed purchase reports

MRO-Related Services

Put the strength of HD Supply behind your property improvement, upgrade, and modernization projects. Because our MRO-related services are competitively awarded through our U.S. Communities contract, qualifying government agencies receive low, fixed annual pricing on needed products and services:

Installation: Reliable, cost-effective labor services for any size renovation, as well as installation of HVAC, doors, flooring, lighting, and more

Custom Products: Quality, custom products that are made to your specifications

Renovation Project Management: Resources to help with product specification and acquisition, project organization, inventory management, and budget control

Support

• Government field sales specialists and national account managers that specialize in serving public agencies
• Government customer contact center
• Government bids team
• Online procurement solutions with real-time price and availability checks
• Ability to provide custom punch-out and workflow services

HD Supply Facilities Maintenance pricing through U.S. Communities provides the public sector and non profits with the product category discounts off the lowest catalog price. Fixed annual pricing for the catalog year on products and services.*

_{*R-22 refrigerant excluded}

How do I place an order with HD Supply?
Customers will need to be registered for U.S. Communities, after which an account with HD Supply Facilities Maintenance can be created in one of three ways:

First Time Users: New Account Set Up Instructions
By Fax:

• Fill out and fax New Account Set Up form, go to www.hdsupplysolutions.com/usc, at the top of the page in the second box titled “Sign up for benefits with HD Supply” and click on “Sign up” to bring up pdf form

By Phone: Call 1-877-610-6912, 4:00AM - 6:00PM PST

• Provide TIN
• State that you are a U.S. Communities customer and need to set up an account
• Be prepared to supply your Tax Exempt Certification

Online

• Go to www.hdsupplysolutions.com/usc
• Fill out and fax New Account Set Up form, go to www.hdsupplysolutions.com/usc, at the top of the page in the second box titled “Sign up for benefits with HD Supply” and click on “Sign up” to bring up pdf form
• Click “Submit” at the bottom of the form to send it electronically to Account Services to create your account.
• Once Account Services has set up your account and have supplied you with your account number, create a web account online and reference your account number to ensure you receive U.S. Communities participant pricing.

Not sure if you have already established an account? Please call 1-877-610-6912, 4:00AM - 6:00PM PST

Returning Customers: Ordering Instructions
Online

• Go to www.hdsupplysolutions.com/usc
• Log in at the top of the page referencing your User Name and Password

By Phone

• Call 1-877-610-6912, 4:00AM - 6:00PM PST
• Provide your HD Supply Account #: __________
• Need 6-digit product part number
• Need credit card # or purchase order (PO) number

By fax

• Fax order to 1-877-219-8526
• Provide your HD Supply Account #: __________
• Need 6-digit product part number
• Need credit card # or purchase order (PO) number or Fax a HDS Rapid Order Form to 1-877-219-8526

Who can participate?

• Housing authorities
• State, city, and local government
• Colleges and universities
• Schools pre-K through grade 12
• Nonprofit organizations
• Special districts

Does my agency need to be a member of ASBO, NACo, USCM, NIGP or NLC to participate?
No. Any qualified agency can participate in the program.

My state requires local governments to bid everything. Can local governments in my state use this program without going out to bid?
Yes. This contract has been competitively bid by a government agency. Through the Joint Powers Authority or an inter-local agreement, local governments can "piggy-back" this competitively bid contract through U.S. Communities. This satisfies the competitive bid requirements in most states. See state by state laws on intergovernmental purchasing.

What does a government agency need to do in order to participate?
Complete the free online registration found on the U.S. Communities website. During the registration process, you will be asked to mark suppliers you are interested in. The suppliers that you select will contact you with detailed pricing and ordering information.

Is there a fee associated with joining U.S. Communities?
No, there are no costs or user fees to the local agency to participate or register.

If my agency already has an account with HD Supply Facilities Maintenance, do I need to set up a new account?
No. Contact your HD Supply Facilities Maintenance Account Manager to have the U.S. Communities program linked to your existing account.

Does the competitive pricing apply, regardless of quantity?
Using HD Supply Facilities Maintenance and the U.S. Communities program assures an agency they are getting a very competitive price on any size order. There are no costs, minimum quantity requirements or spend limits associated with using the HD Supply Facilities Maintenance U.S. Communities program.

How does it save time and money?
The key value for the agency is resource savings. Most agencies today are spread too thin. Agencies are downsizing administrative departments, and retiring or departing purchasing and maintenance positions are left unfilled. The U.S. Communities program provides a mechanism to save the time and costs associated with obtaining quotes or preparing bids. The time savings allow the department to accomplish its work tasks more efficiently with the personnel on hand.

How can my agency participate in the U.S. Communities program?
Complete the online registration.

Can more than one person at my agency register?
Yes, additional users can register by completing the standard registration process; the system will automatically unify all registrations that use the same TIN under one agency account. Alternately, existing users can add new users from within their account.

All 22,000 catalog items are delivered freight free within the continental United States, including those items marked plus freight in our catalog. All minimum order and handling fees are waived.