U.S. Communities

BI Incorporated

Offender Monitoring Products, Services and Solutions

 
  • Phone: 855-453-6042
  • Fax: 888-360-4579
BI Overview

Providing Government Agencies with Complete Electronic Monitoring Solutions

BI Incorporated offers a complete continuum of reliable monitoring technologies and services for low- to high-risk community-based offenders. Electronic monitoring is a safe, cost-effective and efficient way to monitor offenders as they live and work in the community.

BI offers correctional agencies more than a dozen compliance technologies that can be applied in flexible configurations, including:

  1. Global Positioning Satellite (GPS) technology to enhance compliance.
  2. Court admissible, transdermal and breath alcohol monitoring devices to accurately test sobriety.
  3. Accurate radio frequency solutions, ideal for monitoring compliance to curfews and other defined locations.
  4. Electronic monitoring software solutions that provide agencies with analytics, a mobile app designed to effectively enhance supervision, and a web-based monitoring platform.
  5. Equipment-free, automated voice verification system to effectively monitor individuals using biometric voiceprints.
  6. An array of monitoring services, including monitoring operations, administrative support, and data management to meet each agency’s unique needs and budgets.
Learn about BI - Watch Video


By partnering with BI, agencies can leverage the breadth of our resources and sophisticated infrastructure. Our innovative monitoring solutions can be tailored to meet agency goals and budgets, while meeting the needs of the individuals under community supervision.

Benefits

Experience Counts. Established in 1978, BI’s longevity in the industry stands as a testament to the company’s stability and ability to deliver products and services that meet and exceed agency needs. As an Original Equipment Manufacturer (OEM), BI offers customers single vendor, end-to-end solutions, minimizing agency risks.

Financial Stability. BI is backed by the financial stability of its parent company, The GEO Group, Inc. (GEO). GEO has the solid financial status and resources to provide our customers with unmatched reliable and comprehensive support and industry-leading programs, practices, and products.

Leader in Innovation. In 1985, BI became the world’s first company to provide both electronic monitoring equipment and monitoring services. Since then BI has continued to innovate a full continuum of electronic monitoring products for community corrections agencies.

Made in the USA. BI is the leading full-service electronic monitoring company manufacturing products un the U.S., through our facility in Boulder, Colorado. By manufacturing products in our facility, we are able to ensure the finest quality, providing our customers with superior products.

BI maintains extensive material supply lines with a variety of local manufacturing companies. All material suppliers are U.S.-based and managed locally, with a focus on small, minority, and disadvantaged enterprises.

Comprehensive 24x7 Support. Our internal call centers located in the Midwest provide 24x7 nationwide coverage and support to meet our customers’ needs. Superior customer service is a top priority. Operating our own call centers gives us the ability to deliver the industry’s highest level of customer service to more than 1,400 federal, state and local agencies. Plus, our call centers employ hundreds of trained staff right here in the U.S.

Mobile Monitoring App

BI SmartLINK™ is a practical, affordable mobile monitoring app for agencies and specialty courts supervising adults and minors in the community. SmartLINK brings traditional analog supervision tools into the digital age by combining them in a secure mobile application. Increase positive outcomes by placing the tools clients need to be successful and accountable in the palm of their hands. SmartLINK enables officers to efficiently manage their caseload with fewer in-office visits.

BI SmartLINK - Watch the Video

App includes:
Check-In: Uses biometric facial and voice recognition technologies
Calendar: Pushes officer-created calendar events and reminders to clients
Resources: Provides clients with agency-approved service providers
Self-Report: Captures client responses to questions logged for officer review
Messages: Permits clients and officers to directly message each other
Documents: Allows clients to upload and submit documents for officer review
Supervision Terms: Enables clients to retrieve and review conditions of supervision at any time

GPS Monitoring

BI LOC8® is one of the most advanced GPS monitoring systems available today for tracking offenders supervised in the community. The curved ankle-bracelet design is discreet, form fitting, and contains advanced technology for dependable offender GPS tracking. LOC8’s simple-to-swap battery system ensures continuous monitoring. LOC8’s revolutionary multiple location technology includes Wi-Fi detection capability, providing agencies with unrivaled offender monitoring reliability. 

  • Wi-Fi detection ability
  • Cordless charging
  • Robust tamper detection 
BI LOC8 - Watch the Video

BI ExacuTrack® One offers near real-time GPS tracking that informs you when and where an offender travels.  It is easy-to-use and highly configurable to match individual profiles. The beacon, a cordless transmitter, can reduce cost and saves on power consumption. Officers may also send pre-recorded voice messages to offenders through the tracking unit, useful for appointment reminders or offender notifications.

  • Multi-location technology
  • Tamper resistant features
  • Beacon option
BI ExacuTrack One - Watch Video
Alcohol Detection

The ultimate alcohol monitoring tool, BI SL2® is a handheld device that allows offenders to discreetly submit BrAC tests from any location with cellular service. A high-resolution camera and the professional-grade fuel cell ensures accurate tests each time. Portable, discreet and powerful, the SL2 is advanced technology, simplified.

  • Adaptive Facial Recognition™ Technology
  • Cellular transmission
  • Near real-time BrAC results
BI SL2 - Watch the Video

Transdermal alcohol monitoring plus RF monitoring makes BI TAD® a powerful multi-purpose solution. Trusted and court-validated, this continuous alcohol monitoring solution senses alcohol through the skin, allowing judges and community corrections officers, to effectively monitor sobriety and curfews of high-risk, DUI and alcohol offenders.

  • Perspiration tests
  • Cost savings
  • Radio Frequency
Radio Frequency Monitoring

BI HomeGuard® is a radio frequency, house-arrest monitoring system that verifies the presence or absence of a client at a specific location, usually the home. With two models available, HomeGuard 200 for landline and 206 for cellular service, officers can configure the system to match each offender’s situation.

  • Highly configurable
  • Superior batteries
  • Drive-BI compatibility
Software Solutions

BI TotalAccess® is an integrated, electronic monitoring software that offers agencies intuitive functionality and time-saving conveniences. Powerful case management, a dynamic mobile app, and predictive analysis make TotalAccess the premier electronic monitoring software in the industry.The platform allows officers to access, update and manage offender data - whenever and wherever they are. This user-friendly software supports all BI monitoring products.

  • Advanced Mapping through Google Maps™
  • Dynamic Mobile App
  • Robust Reports
  • Training and Technical Support
  • 24/7 Call Center Assistance

The BI Analytics® Suite is a statistical software within TotalAccess that incorporates client behavior to calculate and prioritize potential risk. BI Analytics allows officers and managers to quickly target and address issues that may impact the health of an agency’s monitoring program and mine agency monitoring data to identify offender patterns and pinpoint risky behavior. Access to these reports put officers ahead of the crisis, allowing them to enhance community safety.

  • Aggregates multiple data sources to prioritize risk
  • Monitors equipment, behavior and travel.
  • Details an offender’s proximity to areas of interest and supports risk-based zone creation
  • Detects risk locations and continue to “learn” over time
BI Analytics - Watch the Video

BI SmartLINK™ is a practical, affordable mobile monitoring app for agencies and specialty courts supervising adults and minors in the community. SmartLINK brings traditional analog supervision tools into the digital age by combining them in a secure mobile application. Increase positive outcomes by placing the tools clients need to be successful and accountable in the palm of their hands. SmartLINK enables officers to efficiently manage their caseload with fewer in-office visits.

App includes:
Check-In: Uses biometric facial and voice recognition technologies
Calendar: Pushes officer-created calendar events and reminders to clients
Resources: Provides clients with agency-approved service providers
Self-Report: Captures client responses to questions logged for officer review

Messages: Permits clients and officers to directly message each other
Documents: Allows clients to upload and submit documents for officer review
Supervision Terms: Enables clients to retrieve and review conditions of supervision at any time

BI SmartLINK - Watch the Video
BI Monitoring Operations

BI Monitoring Operations provides 24x7, state-of-the-art call center support. BI’s highly trained, bilingual specialists offer quality electronic monitoring services, extending agency coverage and enhancing community safety. BI provides outstanding support, streamlined processes, and a centralized, secure location for officers to access client information.

Related Offerings

BI VoiceID® is the equipment-free solution for location monitoring. This voice verification system is an automated, easy-to-use offender supervision tool that uses biometric voiceprints to monitor large caseloads with varying risk levels.

Drive-BI®  
A portable, handheld receiver that detects the presence of clients wearing BI HomeGuard® or BI TAD® transmitters from several hundred feet away. It enables officers to monitor clients outside a home, work, school, or any location. With an easy-to-read, backlit display, portable and car-mount antennas, and seamless transfer of data from the device to a PC or laptop, Drive-BI is a simple way to enhance offender supervision.

BI Self-Pay Program
BI Incorporated offers a comprehensive offender-billing package to assist agencies in collecting fees from clients enrolled in electronic monitoring. Our Self-Pay Program includes detailed invoices, online reports, and flexibility in determining rates and payment options.

FAQs

How do I start working with BI Incorporated (BI)?
Your agency must have a U.S. Communities specific account set up with BI to utilize the contract between U.S. Communities and BI. Choose one of the following ways to get started:  

  1. Contact our toll-free number at 855-453-6042
  2. E-mail us at USCommunities@bi.com and we will have someone call you back within 24 hours to handle your request
  3. Visit us at www.bi.com/uscommunities 

Is pricing competitive through the BI contract?
Working with BI Incorporated through the U.S. Communities program ensures agencies are getting the most competitive prices for all offender monitoring products, services and solutions. BI offers a tiered pricing structure providing agencies with flexible options. BI solutions are customizable to support a full range of products and services. An agency can select any or all  proposed products and negotiate such options as a self-pay program, installation services, custom monitoring, alert investigation services, etc. BI’s solutions and competitive pricing allow agencies to explore the use of reentry services, or other additional features such as customized reporting and offender treatment services. 

BI pricing includes introductory, refresher, weekly or ad hoc online training. BI has extensive experience developing agency-specific training when needed, at no additional charge. In most cases, there are no minimum service requirements or spend limits associated with running a BI program. Please contact us at 855-453-6042 for pricing details.

How do you help prepare an agency during initial setup and throughout implementation of your program?
BI has extensive experience in implementing successful programs for corrections agencies. We are skilled at estimating expected deliverables and achievable deadlines to meet implementation objectives. The comprehensive involvement from BI’s team helps ensure ongoing customer satisfaction, administrative and fiscal management of the program, the assurance of BI compliance with contract requirements, and the coordination and timely delivery of equipment and services. 

Pricing includes initial training, refresher training as needed, and weekly or ad hoc online training for all users. BI can also develop agency-specific training if needed at no additional charge. 

What is your company’s investment in technology and service programs, and how might registered agencies benefit?
BI Incorporated is the world’s largest manufacturer of state-of-the-art electronic monitoring devices. BI employs a large staff of mechanical, electrical, and computer science engineering personnel who work every day to provide agencies with the latest technologies and advancements in tracking technology, secure data processing, and communications.

Your success is dependent on a company with the financial backing, technical competency, and industry expertise to adapt swiftly to the evolving needs of the community corrections industry. BI remains committed to staying abreast of technology advancements and evolving rehabilitation trends. We actively work with our technology and community partners to ensure that agencies have the latest monitoring technology and services available. Read more about BI Benefits

How does BI handle shipping?
The BI Customer Business Services (CBS) department provides administrative support for equipment order placement, product servicing, and customer invoicing. CBS representatives coordinate timely shipments and returns, resolve customer-billing inquiries, provide cost estimates, and return or repair status reports. Please contact us at 855-453-6042 for shipping details. 

 

BI SmartLINK™ - Watch the Video
 
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