Applied Industrial Technologies, Inc. FAQ
Who is Applied Industrial Technologies?
Applied® (NYSE: AIT) is one of North America’s largest industrial distributors of bearings, power transmission components, hydraulic components and systems, pneumatic components and systems, industrial rubber products, linear components, tools, safety products, general maintenance and a variety of material handling products. We also provide customized mechanical, fabricated rubber and fluid power shop services, as well as vending solutions and services to meet maintenance training needs.
Where is my nearest Applied service center location?
To locate your closest Applied Service Center, please click here.
Can I purchase Applied products online?
Yes. Our website, Applied.com, provides 24/7 access to more than 4 million products. U.S. Communities participants must register with the Applied-U.S. Communities partnership program before registering for Applied.com to receive their unique contract pricing. Click here to register for the Applied-U.S. Communities partnership program.
Does Applied offer after-hours emergency support?
Whether you need a product at 10:00 a.m. or 10:00 p.m., Applied is nearby and there when you need us. Each Applied service center provides 24-hour emergency service seven days a week. Click here to locate your nearest Applied service center.
What is the Applied Documented Value Added® (DVA®) Program?
DVA® is a comprehensive report that details what you save as a result of the products and services you purchase from Applied. Whether we help you install energy efficient motors, implement a storeroom management system or provide you with technical training, DVA documents the hard numbers that impact your bottom line.
While the price for MRO components is often the most visible means of reducing production costs, many underlying costs can be minimized to increase a facility’s profitability. Our field representatives are able to calculate savings resulting from improved product life, reduced maintenance and labor costs, reduced energy consumption, lower cost product substitutions, reduced inventory investment and a host of transactional savings. True savings go right to the bottom line in improved product output or direct savings to your operation.
Through a proprietary software package, our associates can track and report DVA services on a monthly, quarterly, semi-annual or annual basis. Our customers have realized more than $2 billion in documented value added savings. Whatever category your payback is in, we can show you with clear documentation how you’ve saved by doing business with Applied. Click here to learn more.
Who can participate in the Applied-U.S. Communities program?
States, State Agencies, Counties, Cities, Schools, Colleges and Universities, Non-Profits and Special Districts.
What is covered under the Applied-U.S. Communities contract?
Our contract includes competitive pricing on thousands of industrial MRO supplies such as bearings, power transmission, material conveyance, hydraulic and pneumatic components, hose & fittings, and rubber products. In addition, we feature more than 4 million products available on our website www.applied.com and our most popular products are featured in our Applied® Product Catalog.
We also offer competitive pricing on our full line of services including MaintenancePro® technical training, rubber & hose shop services, repair and rebuild services and SupplyPro® vending solutions. Click here for more information.
Does my agency need to be a member of ASBO, NACO, USCM, NIGP or NLC to participate?
No. Any qualified agency can participate in the program.
My state requires local governments to bid everything. Can local governments in my state use this program without going out to bid?
Yes. This contract has been competitively bid by a government agency. Through the Joint Powers Authority or an inter-local agreement, local governments can "piggy-back" this competitively bid contract through U.S. Communities. This satisfies the competitive bid requirements in most states. See state by state laws on intergovernmental purchasing.
What does a government agency need to do in order to participate?
Complete the free online registration found on the U.S. Communities website (click here). During the registration process, you will be asked to mark suppliers you are interested in. The suppliers that you select will contact you with detailed pricing and ordering information.
If you are already a U.S. Communities participant, click here to complete the Applied Account registration form or contact us at 1-877-468-7231.
My agency is already a U.S. Communities participant? How do I register to purchase from Applied?
To register with Applied, please click here to fill out an Account Registration form or contact us at 1-877-468-7231.
Is there a fee associated with joining U.S. Communities?
No, there are no costs or user fees to the local agency to participate or register.
If my agency already has an account with Applied, do I need to set up a new account?
No. Contact your Applied Account Manager or call 1-877-468-7231 to have the U.S. Communities program linked to your existing account.
Does the competitive pricing apply, regardless of quantity?
Yes. As a U.S. Communities participant and Applied customer, your agency will receive very competitive price pre-negotiated pricing on any size order (contract #:11091). There are no costs, minimum quantity requirements or spend limits associated with using the Applied U.S. Communities program.
How does it save time and money?
The key value for the agency is resource savings. On average, U.S. Communities participating agencies will receive significant savings over traditional procurement practices. Most agencies today are spread too thin. Agencies are downsizing administrative departments, and retiring or departing purchasing and maintenance positions are left unfilled. The U.S. Communities program provides a mechanism to save the time and costs associated with obtaining quotes or preparing bids. The time savings allow the department to accomplish its work tasks more efficiently with the personnel on hand.
Can more than one person at my agency register?
Yes, additional users can register by completing the standard registration process; the system will automatically unify all registrations that use the same TIN under one agency account. Alternately, existing users can add new users from within their account.