CARQUEST – Auto parts and accessories Overview


CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, CARQUEST distributes and sells tools, equipment, chemicals, paint and accessories.

At CARQUEST, customer service is driven by 18,000 teammates who are passionate about delivering excellence in everything they do. This dedication is enhanced by a sophisticated network of distribution centers and advanced, automated inventory, and delivery management technology. CARQUEST always delivers the right products to the right place at the right time.

CARQUEST – Auto parts and accessories Pricing


CARQUEST has committed to providing the lowest public sector pricing available through the U.S. Communities contract. All U.S. Communities participating agencies will receive the best public sector pricing available from CARQUEST. All pricing discounts are by product line and not tied to national volume. No minimal purchase is required to qualify for the best public sector pricing.

CARQUEST – Auto parts and accessories Benefits


  • Large, privately-held entity that has the flexibility and nimbleness to make quick decisions to the benefit of our customer
  • Largest inventory network in the industry (coverage and availability) throughout Distribution Centers
  • Dedicated (and not distracted) from our core customer – the professional technician, 85% of volume is commercial-based, Business to Business
  • Common technology platform, including a robust B2B e-commerce capability
  • Leading technical trainer in North America through CARQUEST Technical Institute
  • Strong CARQUEST independent network that performs at a high level with all current national agreements
  • Extensive field sales and operations force with over 600 professional teammates in the field serving our customers
  • Inside Solutions Provider network and internal inventory management capabilities for high volume customers

CARQUEST – Auto parts and accessories Shipping


No minimum purchase required. Free delivery within CARQUEST’s defined service network.

CARQUEST – Auto parts and accessories Contract Information

City of Charlotte, NC
3 year initial term, September 1, 2011 to August 31, 2014
Option to renew for (3) additional (1) year periods
Contract Documents
ITB Documents
Postings
Number of suppliers who responded to ITB: 3
  • U.S. Communities: Upcoming Solicitations
    March 21, 2011 to April 20, 2011
  • State of North Carolina Interactive Purchasing System
    March 21, 2011 to April 20, 2011
  • Onvia Demand Star
    March 21, 2011 to April 20, 2011
  • Canadian MERX Public Tenders
    March 21, 2011 to April 20, 2011
  • Association of Oregon Counties
    March 21, 2011 to April 20, 2011
  • State of Hawaii and Oregon
    March 21, 2011 to April 20, 2011

CARQUEST – Auto parts and accessories FAQ


How do I place an order with CARQUEST?

You must be a registered participant to utilize the U.S. Communities contract. If not, please Register to Participate.

If your agency is already registered with U.S. Communities but does not have an account with CARQUEST and wishes to order, a commercial account needs to be created by requesting contact through the U.S. Communities website or by contacting CARQUEST directly at: uscommunities@carquest.com or 888-823-6592.

Who can participate?

States, State Agencies, Counties, Cities, Schools, Colleges and Universities, Non-Profits and Special Districts.

Does my agency need to be a member of ASBO, NACo, USCM, NIGP or NLC to participate?

No. Any qualified agency can participate in the program.

My state requires local governments to bid everything. Can local governments in my state use this program without going out to bid?

Yes. This contract has been competitively bid by a government agency. Through the Joint Powers Authority or an inter-local agreement, local governments can "piggy-back" this competitively bid contract through U.S. Communities. This satisfies the competitive bid requirements in most states.

What does a government agency need to do in order to participate?

Complete the free online registration found on the U.S. Communities Web site (www.uscommunities.org) and contact your CARQUEST Sales Representative uscommunities@carquest.com.

If my agency already has an account with CARQUEST, do I need to set-up a new account?

No. Contact your CARQUEST Sales Representative at uscommunities@carquest.com or 888-823-6592 to have the U.S. Communities program linked to your existing account.

Where can my agency get to know more about U.S. Communities?

Go to the U.S. Communities Web site at www.uscommunities.org or contact your CARQUEST Sales Representative uscommunities@carquest.com or 888-823-6592.

What products does this contract with CARQUEST entail?
  • Automotive parts, supplies, accessories for passenger car/light truck
  • Heavy duty/fleet solutions from semi-trailer to service-type trucks
  • Tools & Equipment for vehicle maintenance departments
  • Automotive refinish paint & supplies
  • Industrial and hydraulic equipment and supplies
  • Agricultural equipment, parts and supplies
  • Import vehicle parts
Why should I buy from CARQUEST?
  • 50 years' focus on supplying automotive and fleet professionals
  • Locally owned, employee owned by people living in your community
  • Largest inventory network in the industry (coverage and availability)
  • Dedicated (and not distracted) from our core customer – the professional technician, 85% of volume is commercial-based, Business to Business

CARQUEST – Auto parts and accessories Solutions


Community Solutions
  • Automotive Parts & Supplies Inventory Management
  • Weblink ‐ Electronic Catalog for Easy Order, Specifications, Graphics
  • E‐Procurement – USC Marketplace, Efficient Financial Programs
  • Green Solutions including Hybrid & Natural Gas Vehicle Parts
  • CARQUEST Technical Institute (CTI) Training Programs
Core Competencies
  • Full Line of Automotive Products, Supplies and Accessories
    • Automotive parts, supplies, accessories for passenger car/light truck
    • Medium Vehicle applications, including service trucks
    • Heavy duty/fleet solutions from semi‐trailer to service‐type trucks
    • Tools & Equipment for vehicle maintenance departments
    • Automotive refinish paint & supplies
    • Industrial and hydraulic equipment and supplies
    • Welding Supplies, Gases & Equipment
    • Agricultural equipment, parts and supplies
    • Import vehicle parts
    • School Bus Partsl
Solutions Details
  • Maintain Shop inventory with supply, CARQUEST store and DC sourcing daily.
  • Electronic catalog with full application data, dimensions and specifications for all CARQUEST part numbers in the system, over 600,000.
  • Portal adoptive e‐procurement tool to ease ordering, payments and allocations with agency departments.
  • Environmentally‐friendly improvements for CARQUEST Delivery, Facility and Product.
  • Industry leading training for technicians of all skill sets to provide knowledge needed for yesterday’s vehicles and tomorrow’s changing technology.
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CARQUEST – Auto parts and accessories

Website: CARQUEST – Auto parts and accessories
Phone: (888) 823-6592 ext. 3004
Fax: (919) 301-4079
E-mail: uscommunities@carquest.com
Founded by:
U.S. Communities Founders Sun Sun Sun Sun Sun